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Appointment Expectations

As an Illinois grant-funded organization providing no-cost services, we are required to have our new clients complete a registration process. For new clients, our Administrative Assistant will reach out to you within 2-3 business days to schedule an appointment with an advisor. They will also be able to give you some additional information on our center as well as provide some instruction for your first initial meeting with your advisor. Please be advised that we are continuing to offer virtual appointments only at this present time.

As an Illinois SBDC client, you can expect:

  • Advising from an experienced business analyst

  • Help in developing a clear plan for accomplishing your goals

  • Objective and constructive feedback about your progress toward your goals

  • Courteous and equitable treatment from all Illinois Small Business Development Center personnel

  • Complete confidentiality regarding every aspect of the information we discuss with you

  • Prompt personal attention from SBDC Service Center management to resolve any problems or complaints about the service you receive

  • Follow-up contact from SBDC personnel regarding your business’s economic impact.

As an Illinois SBDC client, we expect you to:

  • Communicate honestly and directly about all aspects of your business

  • Be respectful and positive with your advisor

  • Follow through on the work you and your business analyst agree is necessary to accomplish your goals

  • Be open-minded about alternatives your business analyst suggests

  • Provide a minimum of 24 hours notice if you are unable to keep any appointments with SBDC personnel

  • Assist us in the future by providing honest feedback about the quality of service you received from us, by responding to periodic surveys

  • Respond to requests for information from SBDC personnel regarding your business’s economic impact

Request Appointment: Text

New Clients

Required Registration Process

In order to request an appointment, please complete the account and client registration form by clicking the button at the bottom of this section. The link that opens will ask you general information about you, personal contact information, your business (if applicable), and what types of services that you are looking for advising assistance. Once submitted, a member of our center staff will call or email you within 2 business days with a list of available appointment times and different options to meet your schedule. Please be sure to check your inbox and/or spam folder.

Request Appointment: Text

Returning Clients

Schedule A Follow Up Meeting

Please click the scheduling page below for the advisor you would like to schedule a meeting with again. Please note you must already be registered as an Illinois SBDC Client to request a meeting on this page. If you are not a registered Illinois SBDC client, it will result in the cancellation of your meeting. 

Request Appointment: Text
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