top of page
SVCC050620_14.JPG

Schedule an Appointment & Client Expectations

Please review the information and/or explainer video below prior to scheduling an appointment:

As an SBA and State of Illinois grant-funded organization providing no-cost services, we are required to have our new clients complete a registration process. After completing the registration form using the button under the New Clients Section below, you will receive an email from sbdc@svcc.edu with our Calendly Booking link within 1 business day to schedule your initial appointment. Please be advised that we are continuing to offer virtual appointments only at this present time for initial consultations.

​

Not-for-Profits: Please note that due to our grant agreement with the SBA and Illinois, we are only able to provide advising assistance related to for-profit ventures only. Not-for-profits are encouraged to seek advising assistance from SCORE, a similar program to the SBDC geared towards non-profits.

​

Individuals and businesses outside of Northwest Illinois: For businesses that will be operating outside of the Northwest Illinois Region, we encourage to find the nearest SBDC to your location. Our service area for advising includes Lee County, Whiteside County, Ogle County, Carroll County, Jo Daviess County, and Stephenson County. We will transfer your client file to the closest SBDC if you are outside of our service area.

​

Still have some questions before registering? Check out our Frequently Asked Questions page.

​​

As an Illinois SBDC client, you can expect:

  • Advising from an experienced business analyst

  • Help in developing a clear plan for accomplishing your goals

  • Objective and constructive feedback about your progress toward your goals

  • Courteous and fair treatment from all Illinois Small Business Development Center personnel

  • Complete confidentiality regarding every aspect of the information we discuss with you. You may read our confidentiality standards for additional information.

  • Follow-up contact from SBDC personnel regarding your business’s economic impact.

​

As an Illinois SBDC client, we expect you to:

  • Schedule your initial appointment on our Calendly booking page after receiving an email from our team.

  • Communicate honestly and directly about all aspects of your business

  • Be respectful and positive with your advisor

  • Follow through on the work you and your business analyst agree is necessary to accomplish your goals

  • Be open-minded about alternatives your business analyst suggests

  • Provide a minimum of 24 hours notice if you are unable to keep any appointments with SBDC personnel. 

  • Respond to occasional surveys related to your satisfaction as well as key metrics about your small business.

Schedule Appointment

New Clients

To request an appointment, register for a new account on our eCenter page and complete the client registration form using the button below. The form will ask for your personal and business (if applicable) details, advising services you seek, and to sign our client agreement which contains the expectations mentioned on this page. Once submitted, you will receive an email from sbdc@svcc.edu within 1 to 2 business days with a Calendly link to schedule your initial consultation. Please be sure to check your spam folder.​Due to staffing constraints, we ask that you schedule your appointment ASAP after receiving an email from our team as our services are in high demand and appointment slots fill up quickly.

Questions? View our FAQ Page.

Registered/Returning Clients

Use the button below to schedule a follow-up meeting with an advisor via Calendly. You must be a registered Illinois SBDC client to book an appointment. If you recently completed your client application, you may also use this link for your initial consultation.

​

Appointments will be canceled for individuals who do not have a completed client file and a signed client agreement on record with the Illinois SBDC Network.​

​

Questions? View our FAQ Page.

bottom of page